Recent Releases

• Per-Group Asset Type Security
  • Deny access to specific asset types globally
  • Any Core or Flexible Asset can be denied
  • Managed at the Group level
  • Available for IT Glue and MyGlue Groups
• MyGlue
  
  • Help your customers drive efficiency
  • Lots of improvements in a few short months
  • MyGlue Action Pack available in KB and in-app
• Checklists
  • Manage checklist templates
  • Easily create checklists and tasks
  • Assign tasks and due dates
  • Checklists and Tasks in MyGlue
  • More features in coming months
• Checklists - Why?
  • Drive efficiency
  • Reduce ambiguity
  • Be “surgical” without complexity
  • Help drive accountability within your team and with your customers
• Checklists Feedback
  • We’ll be marking the feature as shipped soon
  • Please create new ideas for new functionality
  • Please continue to give us useful feedback
• Refreshed List Views
  • Core Assets only currently
  • Custom column views
  • We’re seeing heavy usage of new lists
  • Token-based searching
  • Much faster load times
• Quick Search Asset Preview
• API Updates
  • Passwords API (disabled by default)
  • API Delete
  • Related Items
  • “User Resource Accesses” (permissions)
  • Attachments
• Kaseya BMS 2-Way Sync
  • IT Glue changes mapped to BMS
  • Organizations, Locations, Contacts
  • Time savings
  • Efficiency
• Integrations
  
  • Watchman Monitoring
    • Automatic Sync
    • Organization and Configuration Links
    • No double-entry of data
  • Vorex PSA
    • Automatic Sync
    • Centralized information
    • No double-entry of data
• PSA/RMM Links
  • Deployed universally for all integrations
  • Easily leverage existing/known IDs for links
  • Easy way to achieve “auto integrations”
    • https://example.itglue.com/links/{integration_name}/[org | config]/{ID}
    • Creating direct links from ConnectWise to IT Glue KB article
    • Creating direct links from Autotask to IT Glue KB article
    • And any supported PSA/RMM integration
• Small Updates
  • Password font change
  • Create Contacts during Configuration creation
  • Create passwords via Chrome Extension
  • Multi-item relate in React sidebars (Document Editor and Checklists)
  • Per-asset PDF Export

What We’re Working On

• Bulk Actions
  • Bulk Move
  • Bulk Security
  • Bulk Edit
  • Targeting Q3
• Document List Updates
  • Additional supported file types (any)
  • File preview: Word, Excel, PowerPoint, Visio, and more
  • Targeting Q3
• Mobile: Configurations
  • View Configurations in mobile app
  • Targeting July
  • What next? Contacts, Flexible Assets? Editing Configurations or viewing more asset types? Give us your feedback!

Other Near-Release

• Add Checklists to Quick Search Asset Preview (July)
• Shared session between Chrome Extension and web app
• Fingerprint/Touch ID improvements (one month session, automatic token renewal)

This Year

• API: Documents
• Commenting and Flagging
• Flexible Asset Types redesign
• Custom fields

Q&A